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Tripadvisor comments

  • star rating  From arrival to the Marina we were met promptly with warm welcome. Yacht was ready to go!! Ice, water, sodas and beer provided. It took about 10 mins from... read more our arrival board and sail off to our adventure which exceeded our expectations. Our captain Anastacio and his co-captain (don’t know his name. We call him Nino) put on our playlist on the Bluetooth and off we went!! The scenery was beautiful (other waterfront houses on the way to the ocean). The ride was sooooo smooth! Even if you aren’t a strong swimmer you could relax and enjoy! On our way to Isla Mujeres you can see the Cancun Hotel Zone and blue water for as far as your eyes can see!! The service from “Nino” was incredible. He was very attentive. He constantly refreshed our beverages and continuously wiped down surfaces (VERY COVID-19 SAFE)!!! They took pictures for us and even stopped and docked at a store so we could pick up items we had left behind. Once we arrived to Isla Mujeres they docked the boat and made sure the water level was safe enough to stand up and seaweed free! We were able to order our lunch on the boat and it was delivered to us by another boat!! ️ the food was hot and delicious ! There isn’t enough words to describe this experience. They were simply amazing and would choose anyone else in the future! Thank you BOOK THEM TODAY!!

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    TriniMally
    December 18, 2020

  • star rating  This guy Eduardo has no customer service. I booked and payed for a Mercedes sprinter Van, he sent a Volkswagen & stated they have the same type of seats. The... read more Volkswagen was dirty, had no good a/c for people sitting in rear, and had missing vents in the back of van. He also was supposed to have champagne and glasses but instead provided the bride and her Bachlorette crew with plastic cups.

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    Jennifer Graham
    July 1, 2021

  • star rating  So many great things about this day trip! We booked this trip for 17 and it was the best day of our entire family vacation. The communication was prompt and... read more very clear, no hidden charges. The transportation was arranged, comfortable, private, and right on time. The crew was absolutely amazing! They not only made us feel special, but they went above and beyond with service, suggestions, and even helping with the babies in the family. The day was so perfect and with a large group that’s a difficult task. The catamaran was beautiful and more than we expected. The crew took us to snorkel in area without a bunch of other people. They served us drinks, food, towels, and anything we needed. All of this while being so kind and accommodating. They were so upbeat and friendly, full of knowledge and always helpful. We would give them more stars if it were possible. Thank you again for making this the best day of our trip.

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    jennydilo71
    February 20, 2022

  • star rating  This was by far the best thing we did during our vacation! We chartered the sea ray yacht for 8 ppl for 8 hours. I highly recommend doing... read more the full 8 hour day as it makes for a much mor varied and relaxing day. Here’s a breakdown of what we did/got:

    We set our departure time with Eduardo the owner. He was great to work with before and during the charter. Very responsive and helpful.

    At 10:20 we were picked up by a private transport van from our hotel in the hotel zone of Cancun. He was right on time and the van was simple but clean and nice. He took us to the private port where we met the crew and boarded our yacht. The pictures do not do it justice, it was amazing! They yacht itself was super clean and immediately we relaxed right into it. We were offered drinks as soon as we boarded. We had 4 crew members which included the chef who was fantastic! (More on that later). The yacht had 2 bathrooms and 2 bedrooms. One of our group was hungover from the night before and went straight to the main bedroom. He kind of missed out on the full tour, but it was his poor choices the night before, ;D unless you’re super sensitive, I don’t think sea sickness should be a concern. It wasn’t for us.

    By 11:00 we were off to isla mujeres. I highly recommend getting a yacht with a fly bridge up top, because that was the BEST place to ride in transit to the island. Great views and lovely breeze. Two of our group enjoyed riding on the sunning area in front of the cabin as well.

    When we got to the island we anchored just off north beach. This was an amazing beach which was great for swimming and relaxing in the sun, sadly, due to high winds and surf we couldn’t go to the usual snorkeling places. However one of our crew took us to a sheltered cove where we could snorkel.

    The chef as I said was amazing. He made food that was better than we’d had anywhere else! We got snacks of guacamole, chips, Fruit, and ceviche initially. And when we were ready for lunch he made us fajitas which were stellar! It was amazing having him onboard. Poured good drinks too. ;)

    We spent the majority of our time floating at north beach enjoying the sun and swimming. About an hour before our time was up we got a floating tour of the isla mujeres bay, which was just the perfect way to end our day.

    We got back right on time, with no time wasted. Our transport back to the hotel was again prompt and we got right back. The same guy picked us up and took us back.

    In summary, HIGHLY recommend this company and this charter. They’re amazing.

    Some tips:
    1) Bring extra cash. Some of us wanted to rest a wave runner at isla mujeres but we didn’t have the cash for it. I’d bring a few hundred extra if you want to do that sort of thing. The rentals come to the yacht to offer you rentals if you want.

    2) I tipped $400 for the crew. They were great and attentive, and they earned all of that. I struggled to find a standard online, so hopefully that might be helpful for others.

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    Dranalle
    June 19, 2021

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