The Frequently Asked Questions when people rent a boat, a Yacht, or a Catamaran

Jet skis have an additional cost and have to be requested with time to add them to your reservation. The cost of towing a jet ski during your whole trip is around 500 USD.
Or the captain can ride to a designated area where you can rent it and use it for 1 hour or 30 minutes for around 150 USD/hr.
IMPORTANT: For security reasons,  jet skis are now restricted in many areas around Isla Mujeres, so you can only use them in designated areas.

We recommend paying for the time of use and renting for 2 or 3 to use simultaneously.

We offer a rental of a doughnut if you want to use it with the jet ski. Great for kids and groups.

Similar to when you rent a car, you pay for time, no matter if you park it all day or run full of people.

We rent for a minimal time because moving a yacht has a high cost, and later an additional cost for the gas over time.  4 hours for medium yachts, 6 hours for bigger yachts, and 8 hours minimum on the biggest available.

All yachts have a max capacity of people aboard, prices usually is for the recommended capacity and pay extra over it to the max allowed.

No, usually hotels do not allow the use of their docks.
You would have to ask directly at your hotel, and consider that the time that the yacht takes to get to the dock starts counting from your rental time.

For example, if you rented 4 hours and the yacht takes 1 hour to get to the dock, and then 1 hour to get back from the dock to the marina, those are 2 hours that are deducted from your rental time.

We always recommend ground transportation. Moving on the water is slower than on the road, and the consumption of gas is very expensive.

We have Yachts Available at 1 mile (https://goo.gl/maps/aW38ioBEKV22) or 3 miles (https://maps.app.goo.gl/nqPL8pP3Q4SGV9vo6 ) from the hotel area of Playa Mujeres and Costa Mujeres.

Both locations are in the vicinity of the Palmar hotel, Secrets Playa Mujeres, Finest Resort, Dreams Playa Mujeres, Beloved, Riu Dunamar, Excellence Resort, Palladium Iberostar, and Melia Playa Mujeres. Atelier Resort, TRS Hotel. Excellence Coral. Rafael Nadal Tennis Club. Majestic Elegance. Riu Latino. Planet Hollywood. Rent a Yacht from any of these hotels at Costa Mujeres.

In 8 hrs reservation, we include round-trip private transportation.

No, the only Marinas are located in Cancun or Puerto Aventuras; therefore, you must hire ground transportation to one of these marinas.

We can arrange round transportation for you and your group from Cancun, Riviera Maya, and Tulum on a SUB, VAN, MINIBUS, or BUS.

Check at www.cancunexecutiveviptransportations.com

Catering can be hired at an additional cost, depending on the number of passengers.
It includes Chef, food, and an open bar, and we can adjust to your preferences.
We can arrange special food: vegetarian, Halal, Kosher, Celiac, etc.

Buffet for large groups on large boats or lobster at the grill.

You may bring anything additional you may want to eat or drink.

If you require a special bottle, we can bring it and pay the ticket at the liquor store.

Snorkeling is included in the rental price.
You can do jet skiing, wakeboarding, paddleboarding, kayaking, or any other water activities you enjoy at an additional price.
The captain will advise on that day the best area to do these activities, depending on the weather conditions.
Snorkeling at Cancun is at the El Meco area for yachts. To snorkel at the MUSA, a small boat with a permit is required, which has an additional cost.
Snorkeling at the sunken boat is available.

You can rent an electric Seabob, the personal scooter, to snorkel around the yacht.

Yes, of course, that is possible, but the fee for using the dock does not include.

It is around 30 USD (600 MXN) per yacht on several piers; others charge 10 dollars per person,  and if you stop at a restaurant, they don’t charge if you have lunch there. It can be paid in cash or by card.  Places to Stop are Muelle Lima, Muelle 7,  Bartolome, Muelle Vazquez, Lancheros, Mocambo, and others.

Half Day means 4 hrs, and Full Day means 8 hours.
To visit Isla Mujeres and do activities of snorkeling, it is necessary to spend 6 hours, 4 hours is a short time to cross and back with several stops to swim or snorkel.
Extra hours will be charged separately.

If cancellation is due to weather, we will refund 100% of your money.

If cancellation is on the date of your charter, there will be no refund.

All cancellations must be made at least 7 days before.

To book, just make an initial deposit 30% and then pay the remaining at departure time with a card, cash, or Wire Transfer (ZELLE). We accept all Credit Cards and Bitcoins.

Avoid commissions using wire transfers or cash!

Yes we organize birthdays, anniversaries, bachelorettes, etc, which include balloons, cake, and/or sparkling wine bottles.
Please let us know what you need so we can send a proposal and the invoice.
We have a catalog of balloon arrangements for yachts or flowers.

Time starts running from the moment the rental is agreed on.
The yacht can sail around Cancun or straight to Isla Mujeres, stop at a snorkeling spot, and then stop at a calm beach so you can enjoy, or get down to the island.

Light sportswear, swimming suit, towels, walking shoes, hat, camera & suntan lotion (ecological please).

The climate is very changeable, it can be cloudy for a few minutes and after a while sunny.
In addition, since the walk is in Isla Mujeres, the marine climate allows the sky to be clear most of the time.
It has to be very bad weather for several days for it to be canceled, and that happens rarely, and it is already planned a day before.

The services offered are the same, whether you reserve directly with Magic-Sea, Eduardo, or Karen, or if you go through an agency like Getmyboat.com, Tripadvisor.com, or Clickandboat.com.
But if you do it directly, you save the commission over sites that work as an Airbnb of boats and yachts.

For hotels (like Majestic, Attire, Secrets, Garza Blanca, Dreams, Excellence, Finest, Palladium, and Planet Hollywood) in the area of Costa Mujeres (Playa Mujeres or the continental side of Isla Mujeres) the place closest to aboard is Marina at punta Sam or Marina La Amada or Yacht Fun at Playa Mujeres. 

Sea Ray Yacht FUN 55ft has a large sunbed on the front, and sofas on the fly bridge.

SeaRay has a large bed of both, but for 3 or 4 people, any boat is fine.
SeaRay 55FT has a floating bed to lie over the water.

But we have Catamarans with a ned on the front for a large group or bigger yachts too.

In the event the activity or tour is canceled due to adverse weather conditions and you are unable to reschedule, you will receive an immediate (in 48 hours or less) 100% refund.

If you believe that the weather is not fine for you, we can cancel it one day before without a problem

At Isla Mujeres, the water is very calm every time, there are places to stop there and swim   (as you see on videos)

Sometimes, crossing to Isla (20 min ) has a crosswind.

The Searay yacht rolls a little more than the Carver yacht or the Azimut with a stabilizer. Catamarans have more stabilization against the waves.

We recommend bringing a seasick pill (Dramamine or similar) to take 1 hr before departure. Only a few people seek, but if you believe it is possible, take it; seeking is  useless.

See the opinions of other customers at Facebook, Tripadvisor,  Google maps,  Yelp,  Sitejaber and more.

We can provide your requirements for drinks and gluten-free. Halal, Celiac, or Kosher.

Yes, Yachts have Bluetooth to connect your device. If you require, we can add Wi-Fi service at extra cost.

At Isla Mujeres, this is guaranteed!

Yes, if you have more time on rent of 8 hrs, we can visit the Isla Blanca area at the north of Playa Mujeres, or longer to the Boca Iglesias area and mangroves there (overnight)

Isla Contoy can be visited only on a tour. It is a National reserve, and Yachts are not allowed to dock there.
You can turn around, but if you want to stop and walk, we can arrange a boat to do it (with an extra cost).

We recommend 2 or 3-day tours for up to 8 people to Isla Holbox or Isla Cozumel.

This activity has a season from May 15th to Sep 15th and is restricted to small boats with a special license (similar to Isla Contoy).

We can arrange it if you want a combination of a Yacht and whale shark tour.

Reservations are required at least one day in advance.
What you did not know is that whale sharks are a cartilaginous fish, so called because their skeleton is made of cartilage that is not enhanced by the minerals that make bones. These minerals are present only in the teeth and skin. The class includes sharks, sawfish, rays, and chimaeras.